{"id":895787,"date":"2019-04-24T11:19:33","date_gmt":"2019-04-24T17:19:33","guid":{"rendered":"https:\/\/www.myconstructionexpert.com\/blog\/?p=895787"},"modified":"2019-04-24T11:19:40","modified_gmt":"2019-04-24T17:19:40","slug":"3-rules-for-claims-adjuster-tools","status":"publish","type":"post","link":"https:\/\/www.myconstructionexpert.com\/blog\/3-rules-for-claims-adjuster-tools\/","title":{"rendered":"3 Rules for the Claims Adjuster\u2019s Tools"},"content":{"rendered":"\n

John O’Brien | AdjusterPro<\/a> | April 16, 2019<\/p>\n\n\n\n

In my earlier article for AdjusterPro, I discussed some of the\u00a0biggest mistakes I see new adjusters make<\/a>\u00a0when they enter the claims industry. The formula for a\u00a0successful career as an insurance claims adjuster is quite simple: more claims closed = more money. So it should come as no surprise that to close the maximum number of claims, you have to work quickly, efficiently, and accurately. Time spent figuring out Xactimate<\/a>, or having to go back and fix mistakes or take photos you missed is time you aren\u2019t closing claims and making money. And that\u2019s where your adjusting tools come in.<\/p>\n\n\n\n

Compared to other property-related careers, being an insurance claims adjuster doesn\u2019t really require that many tools. But the tools you do need, including your technology and clothing, need to be good quality, accessible, and well maintained.<\/p>\n\n\n\n

I\u2019ve found that if you follow these three rules, you\u2019ll avoid a lot of wasted time and needless stress. They may sound simple or seem obvious but I see adjusters struggling in the field all the time because they didn\u2019t make a little extra effort to treat their equipment like a vital part of their job success.<\/p>\n\n\n\n

Rule #1: The Single Point of Failure<\/h3>\n\n\n\n

If the loss of any single tool<\/strong> would make it impossible to do your job, perform an inspection, or complete a claim, have a backup or alternative method at the ready.<\/p>\n\n\n\n

If you use a digital camera, you should have a spare SD card. But you also need a backup device to take photos, like a smartphone, in case your camera picks a mid-inspection time to die its final death. You should also have a vehicle charger as well as a juice pack or mobile way of charging the camera or phone. You never want to ask a policyholder if you can charge your phone or camera while on inspection. Have 2 tape measures, 2 laser measures, and 2 shingle gauges. Carry spare pads for you cougar paws.<\/p>\n\n\n\n

To put it simply, never put yourself in a position to have to stop doing your job in order to replace any tool or device.<\/p>\n\n\n\n

Rule #2: Have Dedicated Tools<\/h3>\n\n\n\n

Your adjusting tools will make you hundreds of thousands of dollars. So get good tools and take care of them. Most importantly, only use your claims adjusting tools FOR claims adjusting.<\/p>\n\n\n\n

As soon as you start using your tools for other things, like personal projects around the house, you exponentially increase the likelihood that you\u2019ll forget to put the thing back. You\u2019ll find yourself on inspection, rifling through your truck and cursing the new picture you used the tape measure to hang because said tape measure is still on your kitchen table. This extends to family and friends as well. Don\u2019t let others borrow your tools because the Law of Neighbors says you only get things back 50% of the time and when you do, there\u2019s a 50% chance it\u2019s broken. (Warning: that may not be an actual law but it\u2019s been my experience.)<\/p>\n\n\n\n

Of course, if you are following the single point of failure rule you will have a spare tool, but what if that one breaks or gets lost? Having dedicated tools that are always where they are supposed to be will make your life much less complicated, plain and simple.<\/p>\n\n\n\n

If you\u2019re interested in learning more about what\u00a0specific<\/em>\u00a0tools an adjuster can\u2019t live without, I\u2019d love to see you at my\u00a0Adjuster Success Method\u00a0webinar. We cover tools, how to find employment, perform inspections, close claims, and so much more. It\u2019s a great course for adjusters looking for a systematic way to set their careers up for immediate and long-term success.<\/p>\n\n\n\n

Rule #3: Keep your Vehicle Clean & Organized<\/h3>\n\n\n\n

This may seem like the most obvious of my \u2018rules\u2019 but I can\u2019t count the number of times I\u2019ve seen an adjuster open his door and have Gatorade bottles fall out and napkins fly away. I\u2019ve seen guys knee deep in stuff in their truck beds hunting for a shingle gauge. I\u2019ve been asked to borrow batteries because the adjuster bought extras but couldn\u2019t find them.<\/p>\n\n\n\n

And it makes sense. We live our lives on the road, sometimes driving over a hundred miles a day. We eat, and sometimes even sleep in the car, rarely stopping except for necessary breaks. But it\u2019s all the more reason to take proper care of your environment \u2013 in this case, your car.<\/p>\n\n\n\n

Keep your tools organized and in a dedicated location within your vehicle. Everything needs a consistent place. This will reduce the possibility of losing a tool or wasting time trying to find something. Remember: time is money! Make the effort to organize your tools in your vehicle in a way that makes sense to you. And then always return things back to \u201ctheir place.\u201d Throwing your equipment in your truck bed because you\u2019re in a hurry not only beats it up, you\u2019ll just have to spend more time hunting for it later.<\/p>\n\n\n\n

\"organized<\/figure><\/div>\n\n\n\n
Take a hint from the best \u2013 keep your tools organized and secure in your vehicle<\/em><\/h6>\n\n\n\n

Clean your car or throw away trash every time you have the chance: getting gas, using the facilities, grabbing a snack. Don\u2019t let your vehicle become a trash can. In addition to making your job harder, claimants notice and it creates a poor impression about your abilities and professionalism.<\/p>\n\n\n\n

Following these simple \u201crules for your tools\u201d not only makes it easier to get the job done, it also subconsciously reduces your stress levels. Every day and every claim is different. Adjusters never really know what situation you are walking into so it\u2019s important to control what you can. Time is money and as an adjuster, yours is precious.<\/p>\n","protected":false},"excerpt":{"rendered":"

John O’Brien | AdjusterPro | April 16, 2019 In my earlier article for AdjusterPro, I discussed some of the\u00a0biggest mistakes I see new adjusters make\u00a0when they enter the claims industry. The formula for a\u00a0successful career as an insurance claims adjuster is quite simple: more claims closed = more money. So it should come as no… Continue reading 3 Rules for the Claims Adjuster\u2019s Tools<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false},"version":2}},"categories":[10721],"tags":[9895,360,339],"class_list":["post-895787","post","type-post","status-publish","format-standard","hentry","category-insurance","tag-advise-consult","tag-claims-adjuster","tag-insurance-adjuster","entry"],"jetpack_publicize_connections":[],"yoast_head":"\n3 Rules for the Claims Adjuster\u2019s Tools - 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