{"id":896562,"date":"2019-10-09T13:53:05","date_gmt":"2019-10-09T19:53:05","guid":{"rendered":"https:\/\/www.myconstructionexpert.com\/blog\/?p=896562"},"modified":"2019-10-09T13:53:14","modified_gmt":"2019-10-09T19:53:14","slug":"four-questions-every-insurance-adjuster-should-ask-answer","status":"publish","type":"post","link":"https:\/\/www.myconstructionexpert.com\/blog\/four-questions-every-insurance-adjuster-should-ask-answer\/","title":{"rendered":"Policyholders\u2014-What Are the Four Questions Every Insurance Adjuster Should Be Asked and Then Required To Answer?"},"content":{"rendered":"\n

Chip Merlin | Property Insurance Coverage Law Blog<\/a> | October 2, 2019<\/p>\n\n\n\n

Speaking at the\u00a0IAUA\u00a0Conference in San Antonio yesterday, I suggested that every insurance company should be demanding from their field adjusters and claims managers that they deal with their customers who ask these four questions:<\/p>\n\n\n\n

  1. How much am I fully entitled to?<\/li>
  2. When am I going to get those benefits?<\/li>
  3. Are you certain that I am not entitled to more, and what are those benefits?<\/li>
  4. Is there anything you can do to speed up getting what I am owed?<\/li><\/ol>\n\n\n\n

    Claims managers, insurance regulators, public adjusters, attorneys for policyholders, and the media should be asking these four questions. These are questions I am demanding our Merlin Law Group attorneys and staff answer to our clients. It is the same question insurance companies should be asking from their own employees serving their own customers.<\/p>\n\n\n\n

    Does this happen? I would suggest that often it does not. It is almost as if the insurance customer after making a claim is the enemy and the amount demanded is fraudulent.<\/p>\n\n\n\n

    Claims managers should be asked whether they agree these four questions are the basis for good faith claims handling and that they should be penalized for failing to adhere to them.<\/p>\n\n\n\n

    I bet a big waffle answers will happen.<\/p>\n\n\n\n

    Thought For The Day<\/strong><\/p>\n\n\n\n

    Criticism in good faith is good. When it\u2019s targeted solely to destruction, I\u2019m not interested.<\/strong><\/em>
    \u2014Andrea Bocelli<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

    Chip Merlin | Property Insurance Coverage Law Blog | October 2, 2019 Speaking at the\u00a0IAUA\u00a0Conference in San Antonio yesterday, I suggested that every insurance company should be demanding from their field adjusters and claims managers that they deal with their customers who ask these four questions: How much am I fully entitled to? When am… Continue reading Policyholders\u2014-What Are the Four Questions Every Insurance Adjuster Should Be Asked and Then Required To Answer?<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false},"version":2}},"categories":[10721],"tags":[9895,339],"class_list":["post-896562","post","type-post","status-publish","format-standard","hentry","category-insurance","tag-advise-consult","tag-insurance-adjuster","entry"],"jetpack_publicize_connections":[],"yoast_head":"\nPolicyholders\u2014-What Are the Four Questions Every Insurance Adjuster Should Be Asked and Then Required To Answer? - Advise & Consult, Inc.<\/title>\n<meta name=\"description\" content=\"every insurance company should be demanding from their field adjusters and claims managers that they deal with their customers who ask these four questions:\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.myconstructionexpert.com\/blog\/four-questions-every-insurance-adjuster-should-ask-answer\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Policyholders\u2014-What Are the Four Questions Every Insurance Adjuster Should Be Asked and Then Required To Answer? - Advise & Consult, Inc.\" \/>\n<meta property=\"og:description\" content=\"every insurance company should be demanding from their field adjusters and claims managers that they deal with their customers who ask these four questions:\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.myconstructionexpert.com\/blog\/four-questions-every-insurance-adjuster-should-ask-answer\/\" \/>\n<meta property=\"og:site_name\" content=\"Advise & Consult, Inc.\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Advise-Consult-Inc-126949043996790\/\" \/>\n<meta property=\"article:published_time\" content=\"2019-10-09T19:53:05+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2019-10-09T19:53:14+00:00\" \/>\n<meta name=\"author\" content=\"admin\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@adviseconsult\" \/>\n<meta name=\"twitter:site\" content=\"@adviseconsult\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"admin\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.myconstructionexpert.com\/blog\/four-questions-every-insurance-adjuster-should-ask-answer\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.myconstructionexpert.com\/blog\/four-questions-every-insurance-adjuster-should-ask-answer\/\"},\"author\":{\"name\":\"admin\",\"@id\":\"https:\/\/www.myconstructionexpert.com\/blog\/#\/schema\/person\/0a11abe008083d5fb19c2b0feefe7bd7\"},\"headline\":\"Policyholders\u2014-What Are the Four Questions Every Insurance Adjuster Should Be Asked and Then Required To Answer?\",\"datePublished\":\"2019-10-09T19:53:05+00:00\",\"dateModified\":\"2019-10-09T19:53:14+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.myconstructionexpert.com\/blog\/four-questions-every-insurance-adjuster-should-ask-answer\/\"},\"wordCount\":252,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/www.myconstructionexpert.com\/blog\/#organization\"},\"keywords\":[\"Advise & Consult\",\"Insurance Adjuster\"],\"articleSection\":[\"Insurance\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.myconstructionexpert.com\/blog\/four-questions-every-insurance-adjuster-should-ask-answer\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.myconstructionexpert.com\/blog\/four-questions-every-insurance-adjuster-should-ask-answer\/\",\"url\":\"https:\/\/www.myconstructionexpert.com\/blog\/four-questions-every-insurance-adjuster-should-ask-answer\/\",\"name\":\"Policyholders\u2014-What Are the Four Questions Every Insurance Adjuster Should Be Asked and Then Required To Answer? - Advise & Consult, Inc.\",\"isPartOf\":{\"@id\":\"https:\/\/www.myconstructionexpert.com\/blog\/#website\"},\"datePublished\":\"2019-10-09T19:53:05+00:00\",\"dateModified\":\"2019-10-09T19:53:14+00:00\",\"description\":\"every insurance company should be demanding from their field adjusters and claims managers that they deal with their customers who ask these four questions:\",\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.myconstructionexpert.com\/blog\/four-questions-every-insurance-adjuster-should-ask-answer\/\"]}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.myconstructionexpert.com\/blog\/#website\",\"url\":\"https:\/\/www.myconstructionexpert.com\/blog\/\",\"name\":\"Advise & Consult, Inc.\",\"description\":\"Construction Expert Witnesses\",\"publisher\":{\"@id\":\"https:\/\/www.myconstructionexpert.com\/blog\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.myconstructionexpert.com\/blog\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.myconstructionexpert.com\/blog\/#organization\",\"name\":\"Advise & Consult\",\"url\":\"https:\/\/www.myconstructionexpert.com\/blog\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.myconstructionexpert.com\/blog\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.myconstructionexpert.com\/blog\/wp-content\/uploads\/2015\/11\/AC-Red-Logo.png\",\"contentUrl\":\"https:\/\/www.myconstructionexpert.com\/blog\/wp-content\/uploads\/2015\/11\/AC-Red-Logo.png\",\"width\":162,\"height\":75,\"caption\":\"Advise & Consult\"},\"image\":{\"@id\":\"https:\/\/www.myconstructionexpert.com\/blog\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/Advise-Consult-Inc-126949043996790\/\",\"https:\/\/x.com\/adviseconsult\",\"https:\/\/www.linkedin.com\/company-beta\/204526\/\",\"https:\/\/www.youtube.com\/user\/MrConstructionExpert\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.myconstructionexpert.com\/blog\/#\/schema\/person\/0a11abe008083d5fb19c2b0feefe7bd7\",\"name\":\"admin\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.myconstructionexpert.com\/blog\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/b01e71b7acadd7657af782b7ad1a30cc?s=96&d=mm&r=pg\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/b01e71b7acadd7657af782b7ad1a30cc?s=96&d=mm&r=pg\",\"caption\":\"admin\"},\"sameAs\":[\"http:\/\/www.expertwitnessinconstruction.com\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Policyholders\u2014-What Are the Four Questions Every Insurance Adjuster Should Be Asked and Then Required To Answer? - Advise & Consult, Inc.","description":"every insurance company should be demanding from their field adjusters and claims managers that they deal with their customers who ask these four questions:","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.myconstructionexpert.com\/blog\/four-questions-every-insurance-adjuster-should-ask-answer\/","og_locale":"en_US","og_type":"article","og_title":"Policyholders\u2014-What Are the Four Questions Every Insurance Adjuster Should Be Asked and Then Required To Answer? - Advise & Consult, Inc.","og_description":"every insurance company should be demanding from their field adjusters and claims managers that they deal with their customers who ask these four questions:","og_url":"https:\/\/www.myconstructionexpert.com\/blog\/four-questions-every-insurance-adjuster-should-ask-answer\/","og_site_name":"Advise & Consult, Inc.","article_publisher":"https:\/\/www.facebook.com\/Advise-Consult-Inc-126949043996790\/","article_published_time":"2019-10-09T19:53:05+00:00","article_modified_time":"2019-10-09T19:53:14+00:00","author":"admin","twitter_card":"summary_large_image","twitter_creator":"@adviseconsult","twitter_site":"@adviseconsult","twitter_misc":{"Written by":"admin","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.myconstructionexpert.com\/blog\/four-questions-every-insurance-adjuster-should-ask-answer\/#article","isPartOf":{"@id":"https:\/\/www.myconstructionexpert.com\/blog\/four-questions-every-insurance-adjuster-should-ask-answer\/"},"author":{"name":"admin","@id":"https:\/\/www.myconstructionexpert.com\/blog\/#\/schema\/person\/0a11abe008083d5fb19c2b0feefe7bd7"},"headline":"Policyholders\u2014-What Are the Four Questions Every Insurance Adjuster Should Be Asked and Then Required To Answer?","datePublished":"2019-10-09T19:53:05+00:00","dateModified":"2019-10-09T19:53:14+00:00","mainEntityOfPage":{"@id":"https:\/\/www.myconstructionexpert.com\/blog\/four-questions-every-insurance-adjuster-should-ask-answer\/"},"wordCount":252,"commentCount":0,"publisher":{"@id":"https:\/\/www.myconstructionexpert.com\/blog\/#organization"},"keywords":["Advise & Consult","Insurance Adjuster"],"articleSection":["Insurance"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.myconstructionexpert.com\/blog\/four-questions-every-insurance-adjuster-should-ask-answer\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.myconstructionexpert.com\/blog\/four-questions-every-insurance-adjuster-should-ask-answer\/","url":"https:\/\/www.myconstructionexpert.com\/blog\/four-questions-every-insurance-adjuster-should-ask-answer\/","name":"Policyholders\u2014-What Are the Four Questions Every Insurance Adjuster Should Be Asked and Then Required To Answer? - Advise & Consult, Inc.","isPartOf":{"@id":"https:\/\/www.myconstructionexpert.com\/blog\/#website"},"datePublished":"2019-10-09T19:53:05+00:00","dateModified":"2019-10-09T19:53:14+00:00","description":"every insurance company should be demanding from their field adjusters and claims managers that they deal with their customers who ask these four questions:","inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.myconstructionexpert.com\/blog\/four-questions-every-insurance-adjuster-should-ask-answer\/"]}]},{"@type":"WebSite","@id":"https:\/\/www.myconstructionexpert.com\/blog\/#website","url":"https:\/\/www.myconstructionexpert.com\/blog\/","name":"Advise & Consult, Inc.","description":"Construction Expert Witnesses","publisher":{"@id":"https:\/\/www.myconstructionexpert.com\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.myconstructionexpert.com\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.myconstructionexpert.com\/blog\/#organization","name":"Advise & Consult","url":"https:\/\/www.myconstructionexpert.com\/blog\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.myconstructionexpert.com\/blog\/#\/schema\/logo\/image\/","url":"https:\/\/www.myconstructionexpert.com\/blog\/wp-content\/uploads\/2015\/11\/AC-Red-Logo.png","contentUrl":"https:\/\/www.myconstructionexpert.com\/blog\/wp-content\/uploads\/2015\/11\/AC-Red-Logo.png","width":162,"height":75,"caption":"Advise & Consult"},"image":{"@id":"https:\/\/www.myconstructionexpert.com\/blog\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/Advise-Consult-Inc-126949043996790\/","https:\/\/x.com\/adviseconsult","https:\/\/www.linkedin.com\/company-beta\/204526\/","https:\/\/www.youtube.com\/user\/MrConstructionExpert"]},{"@type":"Person","@id":"https:\/\/www.myconstructionexpert.com\/blog\/#\/schema\/person\/0a11abe008083d5fb19c2b0feefe7bd7","name":"admin","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.myconstructionexpert.com\/blog\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/b01e71b7acadd7657af782b7ad1a30cc?s=96&d=mm&r=pg","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/b01e71b7acadd7657af782b7ad1a30cc?s=96&d=mm&r=pg","caption":"admin"},"sameAs":["http:\/\/www.expertwitnessinconstruction.com"]}]}},"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p2ztG6-3LeG","jetpack_likes_enabled":true,"_links":{"self":[{"href":"https:\/\/www.myconstructionexpert.com\/blog\/wp-json\/wp\/v2\/posts\/896562","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.myconstructionexpert.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.myconstructionexpert.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.myconstructionexpert.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.myconstructionexpert.com\/blog\/wp-json\/wp\/v2\/comments?post=896562"}],"version-history":[{"count":1,"href":"https:\/\/www.myconstructionexpert.com\/blog\/wp-json\/wp\/v2\/posts\/896562\/revisions"}],"predecessor-version":[{"id":896563,"href":"https:\/\/www.myconstructionexpert.com\/blog\/wp-json\/wp\/v2\/posts\/896562\/revisions\/896563"}],"wp:attachment":[{"href":"https:\/\/www.myconstructionexpert.com\/blog\/wp-json\/wp\/v2\/media?parent=896562"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.myconstructionexpert.com\/blog\/wp-json\/wp\/v2\/categories?post=896562"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.myconstructionexpert.com\/blog\/wp-json\/wp\/v2\/tags?post=896562"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}