Chris Casaleggio | Claims Journal “Give him a few more dollars and get the file closed.” I do not remember the exact words I used years ago, but I remember the feeling behind them. I was dealing with a claimant attorney who had become one of those names you recognize before you even finish reading… Continue reading Psychological Reactance: The Hidden Bias in Claims Negotiation
Category: Insurance Claims
The Great Escape: Non-Invalidation Clauses and Property Damage Claims
Abigail Smith and Kaarthinga Manimaran | SDV Fenchurch At their core, non-invalidation clauses (“NICs”) recognise an important commercial reality: an insured cannot control everything that happens at its premises. In the event that an insured finds itself in breach of a condition or warranty owing to events that have increased the risk of damage to… Continue reading The Great Escape: Non-Invalidation Clauses and Property Damage Claims
Report: Property Claims Face Delays, Are Growing More Complex
Don Jergler | Claims Journal Despite the promise of artificial intelligence and other technology to improve and speed the insurance process, property claims face delays and growing complexity, according to a new report that also shows claims costs are under pressure. Several factors are putting pressure on property claim timelines, including labor shortages, equipment delays… Continue reading Report: Property Claims Face Delays, Are Growing More Complex
Could California’s New Construction Claims Law Override Your Contract?
Kirsten Worley, Adam Witt, Jack Branscorme and Ben Codog | Ahead of Schedule Many owners and contractors assume that their construction contract controls how claims and disputes will be handled. After all, substantial time is often spent negotiating notice provisions, mediation requirements, dispute resolution procedures, and payment terms. Beginning with many private construction contracts entered… Continue reading Could California’s New Construction Claims Law Override Your Contract?
Ask the Expert: Severity Rising
Christopher Wilkie | CLM QUESTION: The industry is reporting that while construction claim frequency appears to be declining, severity is rising. From your perspective, what is driving this shift, and how should carriers and claims professionals adjust their strategies in response? A: Across the construction claims landscape, a clear pattern has emerged: Claim frequency is trending… Continue reading Ask the Expert: Severity Rising