Tiffany Bustamante and Abigail Horvat | Cozen O’Connor As industries across the board adopt artificial intelligence (AI), insurers have likewise recognized its potential to enhance efficiency in claims administration. Yet with this opportunity comes tension: consumers expect both swift resolution of claims and individualized attention. AI can help insurers meet those expectations, but if implemented… Continue reading When Algorithms Deny: AI and the New Frontier of Bad Faith
Category: Bad Faith
Florida’s Evolving Bad-Faith Landscape: What Claims and Insurance Pros Need to Know
Brett Carey | Insurance Journal Bad faith litigation has long posed both legal and reputational risks for insurers operating in Florida. With the enactment in 2023 of House Bill 837—a sweeping tort-reform measure—there are important changes to how insurers and their claims professionals must approach liability and settlement practices. While these reforms offer clearer guidance… Continue reading Florida’s Evolving Bad-Faith Landscape: What Claims and Insurance Pros Need to Know
Fourth DCA Reverses Jury Verdict Due to Improper Admission of Claims Handling and Bad Faith Evidence
Tiffany Bustamante and Stephanie Roman | Cozen O’Connor In Universal Property & Casualty Insurance Co. v. Naze, No. 4D2024-0098 (Fla. 4th DCA June 4, 2025), the Fourth District Court of Appeal reversed a jury verdict in favor of the insured, holding that the trial court improperly admitted irrelevant and unduly prejudicial evidence of claims handling in… Continue reading Fourth DCA Reverses Jury Verdict Due to Improper Admission of Claims Handling and Bad Faith Evidence
Florida’s Evolving Bad-Faith Landscape: What Claims and Insurance Pros Need to Know
Brett Carey | Rumberger Kirk Bad faith litigation has long posed both legal and reputational risks for insurers operating in Florida. With the enactment in 2023 of House Bill 837—a sweeping tort-reform measure—there are important changes to how insurers and their claims professionals must approach liability and settlement practices. While these reforms offer clearer guidance… Continue reading Florida’s Evolving Bad-Faith Landscape: What Claims and Insurance Pros Need to Know
Louisiana Governor Vetoes Bill Limiting Bad Faith Lawsuits Against Insurers
Ezra Amacher | Claims Journal Louisiana Governor Jeff Landry vetoed a bill last week that would have limited bad faith lawsuits against insurers, a move that raised criticism from the insurance industry. SB 111, sponsored by Sen. Alan Seabaugh, R-Many, intended to bring clarity to when claimants could bring bad faith personal or bodily injury… Continue reading Louisiana Governor Vetoes Bill Limiting Bad Faith Lawsuits Against Insurers