Christopher Jacobs | Houston Harbaugh I. Introduction and Historical Context The integration of artificial intelligence into the insurance industry has not occurred in a single leap but through a series of incremental innovations—each testing the boundaries between efficiency and fairness, automation and accountability. While today’s conversation focuses on large language models, image-recognition tools, and predictive… Continue reading From Colossus to ChatGPT: Artificial Intelligence in Modern Claim Handling — Efficiency, Explainability, and Exposure
Tag: Artificial Intelligence
Client Alert: The New AI Coverage Fight: Exclusions, Endorsements, and Denied Claims
Brian Focht | Shumaker, Loop & Kendrick Many businesses are adopting artificial intelligence (AI) under the familiar assumption that if something goes wrong, insurance will help absorb the loss. That assumption may need revision. As with cybersecurity and cyber liability insurance a decade ago, the insurance industry is doing something it doesn’t like doing: paying… Continue reading Client Alert: The New AI Coverage Fight: Exclusions, Endorsements, and Denied Claims
Insurance Claims Deserve Better Than an Algorithm’s Opinion
Alexander Bein, Andrew Gann, Armina Manning and Sandra Smith Thayer | McGuireWoods Policyholders increasingly turn to artificial intelligence (“AI”) platforms to answer insurance coverage questions. This is risky because: (1) AI models hallucinate legal content at alarming rates; and (2) AI cannot apply nuanced, fact-specific and jurisdiction-specific legal analysis. As OpenAI Foundation recently acknowledged, “ChatGPT… Continue reading Insurance Claims Deserve Better Than an Algorithm’s Opinion
Artificial Intelligence or Artificial Interference?: How AI is Reshaping Litigation for Better and Worse
Matthew E. Feinberg | Piliero Mazza Artificial intelligence (AI) is rapidly transforming the modern-day legal landscape, offering tools for research, drafting, document review, and jury selection, and even predicting case outcomes. If used correctly and with robust safeguards, some attorneys and litigants may benefit from the use of AI to streamline litigation projects. However, AI… Continue reading Artificial Intelligence or Artificial Interference?: How AI is Reshaping Litigation for Better and Worse
Artificial Intelligence or Artificial Interference?: How AI is Reshaping Litigation for Better and Worse, Part II
Matthew E. Feinberg and Adel Mansour | Piliero Mazza In the first installment of our blog series, Artificial Intelligence or Artificial Interference?: How AI is Reshaping Litigation for Better and Worse, we wrote about how artificial intelligence (AI) is beginning to have an impact on litigation and various pitfalls created by reliance on AI in the legal context. Late last year, a noteworthy case brought those concerns to fruition after two… Continue reading Artificial Intelligence or Artificial Interference?: How AI is Reshaping Litigation for Better and Worse, Part II