Generative AI Does Not Eliminate Discovery Burden: Key Lessons For White Collar Practitioners

Emily Robey-Phillips and Andrew Solinger | Holland & Knight Generative artificial intelligence AI (gen AI) promises greater efficiency in document review, but instead of eliminating discovery disputes, it has transformed them. Courts are now confronting questions about how much detail opposing counsel is entitled to about the use of gen AI tools. White collar practitioners… Continue reading Generative AI Does Not Eliminate Discovery Burden: Key Lessons For White Collar Practitioners

How AI is Transforming Insurance: Real Results, ROI, and the Road Ahead

Dan Reynolds | Risk & Insurance From submission intake to claims processing, artificial intelligence is delivering measurable results for insurers willing to embrace change. Success will depend on overcoming ingrained habits and adopting a more modular approach to technology. The insurance industry stands at a technological inflection point. After decades of relying on legacy systems,… Continue reading How AI is Transforming Insurance: Real Results, ROI, and the Road Ahead

From Colossus to ChatGPT: Artificial Intelligence in Modern Claim Handling — Efficiency, Explainability, and Exposure

Christopher Jacobs | Houston Harbaugh I. Introduction and Historical Context The integration of artificial intelligence into the insurance industry has not occurred in a single leap but through a series of incremental innovations—each testing the boundaries between efficiency and fairness, automation and accountability. While today’s conversation focuses on large language models, image-recognition tools, and predictive… Continue reading From Colossus to ChatGPT: Artificial Intelligence in Modern Claim Handling — Efficiency, Explainability, and Exposure

Client Alert: The New AI Coverage Fight: Exclusions, Endorsements, and Denied Claims

Brian Focht | Shumaker, Loop & Kendrick Many businesses are adopting artificial intelligence (AI) under the familiar assumption that if something goes wrong, insurance will help absorb the loss. That assumption may need revision. As with cybersecurity and cyber liability insurance a decade ago, the insurance industry is doing something it doesn’t like doing: paying… Continue reading Client Alert: The New AI Coverage Fight: Exclusions, Endorsements, and Denied Claims

Insurance Claims Deserve Better Than an Algorithm’s Opinion

Alexander Bein, Andrew Gann, Armina Manning and Sandra Smith Thayer | McGuireWoods Policyholders increasingly turn to artificial intelligence (“AI”) platforms to answer insurance coverage questions.  This is risky because: (1) AI models hallucinate legal content at alarming rates; and (2) AI cannot apply nuanced, fact-specific and jurisdiction-specific legal analysis.  As OpenAI Foundation recently acknowledged, “ChatGPT… Continue reading Insurance Claims Deserve Better Than an Algorithm’s Opinion